{"id":11976,"date":"2017-03-06T15:56:08","date_gmt":"2017-03-06T15:56:08","guid":{"rendered":"https:\/\/alarmdirector.dk\/?page_id=11976\/"},"modified":"2017-03-16T12:35:52","modified_gmt":"2017-03-16T12:35:52","slug":"faq-side","status":"publish","type":"page","link":"https:\/\/alarmdirector.dk\/en\/faq-side\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:visible;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Roboto Slab\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"PT Sans\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #212934 !important;border-color: #212934 !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #00b6ed;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #00b6ed;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #00b6ed!important;border-color: #00b6ed!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-filter-all fusion-active\"><a role=\"menuitem\" data-filter=\"*\" href=\"#\">All<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".alarmdirector-en\" href=\"#\">AlarmDirector<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".holiday-and-absence\" href=\"#\">Holiday and absence<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".notification\" href=\"#\">Notification<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".operational-order\" href=\"#\">Operational order<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-11997 alarmdirector-en operational-order \"><span class=\"entry-title rich-snippet-hidden\">Q5. What is an operational order?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/alarmdirector.dk\/en\/author\/alarmdirector\/\" rel=\"author\">alarmdirector<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2017-03-16T13:44:07+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-11997\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11997\" href=\"#collapse-1-11997\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Q5. What is an operational order?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-11997\" aria-labelledby=\"faq_1-11997\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span id=\"dnn_ctr426_FAQs_lstFAQs\"><span id=\"dnn_ctr426_FAQs_lstFAQs_A2_4\">An operational order is an instruction on how an operator should act when receiving an alarm notification, e.g. if a person should be contacted, whether a guard should be sent out, whether the police or fire brigade should be contacted or whether the area\/building should be entered once an alarm has started.<\/span><\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-11996 alarmdirector-en \"><span class=\"entry-title rich-snippet-hidden\">Q4. Which systems can be connected to AlarmDirector?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/alarmdirector.dk\/en\/author\/alarmdirector\/\" rel=\"author\">alarmdirector<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2017-03-16T13:41:22+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-11996\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11996\" href=\"#collapse-1-11996\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Q4. Which systems can be connected to AlarmDirector?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-11996\" aria-labelledby=\"faq_1-11996\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>AlarmDirector can receive alarms from basically everything. The only requirement is that the system can communicate with a protocol and an available media, e.g. by way of text message, email, TCPIP or a SQL database.<\/p>\n<p>Examples could be TAC, Vista (Schenider-Electric), Desigo Insight (Siemens), Vitani, Buanco, MM8000 (Siemens), Trend, Honeywell, Milestone, Hostmon, etc.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-11995 alarmdirector-en notification \"><span class=\"entry-title rich-snippet-hidden\">Q3. How do the relevant people get the alarm notification?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/alarmdirector.dk\/en\/author\/alarmdirector\/\" rel=\"author\">alarmdirector<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2017-03-16T13:39:02+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-11995\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11995\" href=\"#collapse-1-11995\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Q3. How do the relevant people get the alarm notification?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-11995\" aria-labelledby=\"faq_1-11995\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>AlarmDirector can be configured and used in many ways. Some people prefer receiving a text message whereas other people prefer a call. Moreover, it is possible to diversify in relation to working hours so that a user can receive a text message while being contacted by an alarm central\u00a0 outside working hours.<\/p>\n<p>The system can be configured to e.g. send emails and text messages as a general setting, however, the individual user may override the general settings and configure according to own preferences.<\/p>\n<p>AlarmDirector may use different communications channels when dispatching alarms. Usually email, text messages and a dispatch protocol to a 24\/7 control center are used.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-11994 holiday-and-absence \"><span class=\"entry-title rich-snippet-hidden\">Q2. What happens when you are on holiday, etc.?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/alarmdirector.dk\/en\/author\/alarmdirector\/\" rel=\"author\">alarmdirector<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2017-03-16T13:37:07+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-11994\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11994\" href=\"#collapse-1-11994\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Q2. What happens when you are on holiday, etc.?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-11994\" aria-labelledby=\"faq_1-11994\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span id=\"dnn_ctr426_FAQs_lstFAQs\"><span id=\"dnn_ctr426_FAQs_lstFAQs_A2_1\">You can define absence for each user. The absence is temporary and the user will automatically be reactivated after ended holiday, etc. It is possible to appoint a substitute during the period of absence.<\/span><\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-11993 alarmdirector-en \"><span class=\"entry-title rich-snippet-hidden\">Q1. Who can handle AlarmDirector?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/alarmdirector.dk\/en\/author\/alarmdirector\/\" rel=\"author\">alarmdirector<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2017-03-16T13:34:51+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-11993\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-11993\" href=\"#collapse-1-11993\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Q1. Who can handle AlarmDirector?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-11993\" aria-labelledby=\"faq_1-11993\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>AlarmDirector Client is the application which is used for viewing and handling alarms.\u00a0The application presents\u00a0 a list of unhandled alarms.<\/p>\n<p>The user interface is intuitive and user-friendly making the system manageable. Therefore, using AlarmDirector Client does not require specific technical understanding.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":11940,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11976","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/alarmdirector.dk\/en\/wp-json\/wp\/v2\/pages\/11976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alarmdirector.dk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alarmdirector.dk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alarmdirector.dk\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/alarmdirector.dk\/en\/wp-json\/wp\/v2\/comments?post=11976"}],"version-history":[{"count":0,"href":"https:\/\/alarmdirector.dk\/en\/wp-json\/wp\/v2\/pages\/11976\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alarmdirector.dk\/en\/wp-json\/wp\/v2\/media\/11940"}],"wp:attachment":[{"href":"https:\/\/alarmdirector.dk\/en\/wp-json\/wp\/v2\/media?parent=11976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}