AlarmDirector can be configured and used in many ways. Some people prefer receiving a text message whereas other people prefer a call. Moreover, it is possible to diversify in relation to working hours so that a user can receive a text message while being contacted by an alarm central outside working hours.
The system can be configured to e.g. send emails and text messages as a general setting, however, the individual user may override the general settings and configure according to own preferences.
AlarmDirector may use different communications channels when dispatching alarms. Usually email, text messages and a dispatch protocol to a 24/7 control center are used.
