An operational order is an instruction on how an operator should act when receiving an alarm notification, e.g. if a person should be contacted, whether a guard should be sent out, whether the police or fire brigade should be contacted or whether the area/building should be entered once an alarm has started.
AlarmDirector can receive alarms from basically everything. The only requirement is that the system can communicate with a protocol and an available media, e.g. by way of text message, email, TCPIP or a SQL database. Examples could be TAC, Vista (Schenider-Electric), Desigo Insight (Siemens), Vitani, Buanco, MM8000 (Siemens), Trend, Honeywell, Milestone, Hostmon, etc.
AlarmDirector can be configured and used in many ways. Some people prefer receiving a text message whereas other people prefer a call. Moreover, it is possible to diversify in relation to working hours so that a user can receive a text message while being contacted by an alarm central outside working hours. The system can be [...]
AlarmDirector Client is the application which is used for viewing and handling alarms. The application presents a list of unhandled alarms. The user interface is intuitive and user-friendly making the system manageable. Therefore, using AlarmDirector Client does not require specific technical understanding.
